Frequently Asked Questions
Have questions about OMSI memberships? We have answers! For more information please contact us at Info@OMSI.edu or (503) 797-4000.
Yes! When you visit OMSI and pay for general admission tickets, you can apply the general admission portion of the cost of those tickets toward a membership. You can do so at any time on the day of your visit—or up to 30 days after that visit. For additional questions, please stop by the front desk or reach out to us via email at firstname.lastname@example.org.
Yes! An OMSI membership is the gift of a scientific journey and makes a great present for any occasion. When you purchase a gift membership, you will receive a gift voucher that can be given to the recipient. The membership will start once that gift voucher has been redeemed.
No, all OMSI membership sales are final. There are no refunds on OMSI memberships or gift memberships.
Children can be between the ages of 3 and 17 years of age, and they do not have to be named on the membership. Visitors aged 2 and under receive free admission.
You have the opportunity to change the names on your membership during the annual renewal process. However, if you need to change a name on your membership before then, we can help you do so. Please contact us at 503.797.4000 or email@example.com.
All of our memberships are now digital! Bring your photo ID and check in at the front desk.
OMSI memberships are non-transferrable. All members are asked to present a form of photo ID to ensure the membership is being used by the member, and not someone else.
Guests must come accompanied by one of the named adults on the membership. Named members must present a photo ID at check-in. If there’s an ongoing caregiver that you would like to add to the membership, please contact us at 503.797.4000 or firstname.lastname@example.org.
Guests not covered by your membership level will need to purchase adult, senior, or youth tickets at the regular price. Your entire party may accompany you through the member check-in line and pay for their tickets with you.
Our Members receive discounts on special exhibits; Theater, Planetarium, and Submarine tickets; 15% o OMSI After Dark tickets; 10% o Summer Camps & Classes; 15% o special events; and a 10% discount in the OMSI Science Store, Theory Restaurant, and Empirical Café. See one of our staff members for further details. Note that some restrictions may apply.
Memberships are non-refundable and may be tax deductible depending on the amount. Please consult your tax advisor for details.
You can redeem submarine or theater vouchers online or at the front desk during your visit. You may call OMSI’s concierge line at 503.797.4000 to reserve tickets for future dates. Vouchers are one-time use passes, and do not roll over year to year.
Planetarium matinees are shows starting between 11am and 4:30pm. Planetarium tickets can be purchased and redeemed at the front desk. Evening laser show presentations are not matinees.
OMSI is committed to making science-fueled fun available for all. We offer several admission access programs including Membership Access, Arts for All, and Educator Previews. Please visit omsi.edu/accessibility for more information.
Yes! OMSI participates in the Association of Science-Technology Centers’ (ASTC) Passport Program, which entitles OMSI members to free admission at more than 350 science and technology centers in the U.S. and worldwide. Ensure you have your OMSI membership email to show proof of membership prior to arriving at other museums.
More information about the ASTC Passport Program and reciprocal museums can be found on ASTC’s site.
Please note: OMSI Members do not receive free admission to The Evergreen Aviation Museum.